Terms of Service - Intellica
Welcome to Intellica, an online education platform dedicated to providing accessible, high-quality learning experiences. These Terms of Service ("Terms") govern your access to and use of our website, courses, content, and related services (collectively, the "Services"). Please read these Terms carefully before using our platform.
Agreement to Terms
By accessing or using Intellica's Services, you confirm that you accept these Terms and agree to comply with them. If you do not agree with these Terms, you must not access or use our Services. These Terms constitute a legally binding agreement between you and Intellica regarding your use of our educational platform and Services.
These Terms apply to all visitors, users, students, instructors, and others who access or use the Intellica platform. Your continued use of our Services means you consent to these Terms and any future amendments.
Third-Party Links
Our Services may contain links to third-party websites, resources, or services that are not owned or controlled by Intellica. We provide these links only for your convenience and do not endorse, approve, or have any responsibility for the content, privacy policies, or practices of any third-party websites.
When you click on a third-party link, you will be directed away from our Services to an external site. We strongly advise you to review the terms of service and privacy policies of every site you visit. Intellica has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Your interactions with organizations and individuals found on or through our Services, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such organizations and individuals.
Intellectual Property and Usage Rights
All content on the Intellica platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and course materials, is the property of Intellica or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
Intellica grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial educational purposes only. This license is subject to these Terms and does not include:
- The right to modify, reproduce, distribute, sell, or exploit any course content or materials
- The right to use content or materials for any commercial purpose
- The right to transfer your account or course access to another person
- The right to reverse engineer or access underlying code of the Intellica platform
You must not download, save, copy, or share content unless explicitly permitted by features within our platform. Any unauthorized use of our intellectual property terminates the permission or license granted by these Terms.
Account Creation and Management
To access many features of our Services, you must register for an Intellica account. When you register, you agree to provide accurate, current, and complete information about yourself as prompted by our registration forms. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
Your Account Responsibilities:
- Creating a strong password and maintaining its confidentiality
- Restricting access to your computer and browser when logged into Intellica
- Ensuring all information associated with your account remains accurate and updated
- Notifying Intellica immediately of any unauthorized use of your account or any other security breach
Intellica reserves the right to disable any user account, at any time, if in our opinion you have failed to comply with any provisions of these Terms or if activities occur on your account which may harm Intellica or other users.
Fees and Payment Terms
Intellica offers various subscription plans and one-time course purchases to access our educational content. By selecting a subscription plan or purchasing a course, you agree to pay the specified fees.
- Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen billing cycle
- We accept major credit cards, debit cards, and other payment methods as specified on our payment page
- For subscription plans, your payment method will be automatically charged at the start of each billing period
- All fees are non-refundable except as expressly provided in our refund policy
If automatic billing fails for any reason, Intellica may restrict your access to the Services until payment is successfully processed. For continued payment failures, we may terminate your subscription after appropriate notifications.
Intellica reserves the right to modify pricing at any time. Any price changes will be communicated to you at least 30 days before taking effect. Continued use of our Services after a price change constitutes your acceptance of the new pricing.
Money-Back Guarantee and Refunds
Intellica strives to deliver high-quality educational experiences. For eligible courses and subscription plans, we offer a satisfaction guarantee under specific conditions:
- New subscribers may request a refund within 14 days of their initial subscription purchase if they are not satisfied with the service
- For individual course purchases, refunds may be requested within 7 days of purchase if less than 30% of the course content has been accessed
- Refunds are not available for subscription renewals after the first billing cycle
- Specialized certification programs and partner content may have different refund policies, which will be clearly indicated before purchase
To request a refund, you must submit your request through our designated support channels within the eligible timeframe. All refund requests are reviewed on a case-by-case basis and processed according to the original payment method.
Intellica reserves the right to refuse refunds if we detect abuse of our refund policy, including but not limited to repeated subscriptions and cancellations or excessive refund requests.
Disclaimer of Liability
To the maximum extent permitted by applicable law, Intellica, its affiliates, officers, directors, employees, and agents exclude all liability for any damages, losses, or claims that may result from your use of, or inability to use, our Services.
Specifically, Intellica will not be liable for:
- Inaccuracies, errors, or omissions in the content provided through our platform
- Any unauthorized access to or use of our secure servers or personal information stored therein
- Any interruption or cessation of transmission to or from our Services
- Any bugs, viruses, or similar issues that may be transmitted to or through our Services by any third party
- Educational outcomes or professional advancement resulting from using our content
- Any direct, indirect, incidental, special, consequential, or punitive damages
You expressly understand and agree that your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.
Platform Accessibility
While Intellica strives to ensure reliable access to our educational platform, we do not guarantee that the Services will be available at all times. Our platform may be unavailable during periods of maintenance, updates, or due to technical issues beyond our control.
Intellica is not responsible for any service interruptions, delays, or downtimes that may occur due to:
- Scheduled maintenance or emergency repairs
- Technical failures or issues with third-party hosting providers
- Network or internet connectivity problems
- Acts of God, natural disasters, pandemics, or other force majeure events
- Cyber-attacks or other malicious activities targeting our infrastructure
We make reasonable efforts to notify users about planned maintenance or updates that may result in significant downtime, but cannot guarantee advance notice in all circumstances. You acknowledge that temporary interruptions in service availability are sometimes necessary and do not constitute a breach of these Terms.
Use of Cookies
Intellica uses cookies and similar tracking technologies to enhance and personalize your learning experience. By using our Services, you consent to our use of cookies for various purposes, including:
- Authenticating users and remembering your login status
- Storing user preferences and settings
- Analyzing site traffic and user behavior to improve our Services
- Tracking progress in courses and learning activities
- Providing personalized content recommendations
You can modify your browser settings to decline cookies, but this may affect certain functionality within our Services. For comprehensive information about how we use cookies, please refer to our separate Cookie Policy, which provides detailed information about the types of cookies we use and your choices regarding their use.
Breach of These Terms
If you breach these Terms, Intellica may take appropriate action, including but not limited to:
- Issuing a warning and requesting immediate compliance
- Temporarily suspending your account and access to Services
- Permanently terminating your account and access to Services
- Removing content that violates these Terms
- Taking legal action if necessary
Intellica will generally provide notice of violations and an opportunity to remedy minor infractions. However, we reserve the right to take immediate action without notice for serious violations. The severity of action will be proportionate to the nature of the breach.
Any content removed due to Terms violations will not be eligible for refunds or compensation. Users whose accounts are terminated for serious violations may be prohibited from creating new accounts in the future.
General Disclaimer
The educational content provided through Intellica is intended for informational and learning purposes only. While we strive to ensure accuracy and quality, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the platform or the information, products, services, or related graphics contained within our Services.
Intellica does not guarantee specific outcomes from using our educational content. Results may vary based on individual effort, background knowledge, and other factors outside our control. Any reliance you place on information provided through our platform is therefore strictly at your own risk.
Educational materials should not be considered a substitute for professional advice in fields such as medicine, law, finance, or other regulated industries. Users should consult qualified professionals before making important decisions based on our content.
Terms Revisions
Intellica reserves the right to modify, amend, or update these Terms at any time at our sole discretion. Reasons for updates may include:
- Changes to our Services or how they are provided
- Legal or regulatory requirements
- Security enhancements or risk management measures
- Business model adjustments or new offerings
When we make substantial changes to these Terms, we will provide notice to users through a notification on our website or via email to registered users, at least 14 days before the changes take effect. For minor changes that do not materially affect user rights or obligations, we may not provide specific notice.
Your continued use of Intellica's Services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using our Services and close your account. We encourage you to review our Terms periodically to stay informed about your rights and obligations.
By using Intellica's online education platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms represent the complete agreement between you and Intellica regarding use of our Services and supersede all prior agreements.